App

rob.williams Member Posts: 16 ✭

December 2023 in General

Anyone else lost access to custom fields on the app for tickets?

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  tanderson Member Posts: 306 ✭✭✭✭

  December 2023

  @rob.williams Are you talking about ticket Status?

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  rob.williams Member Posts: 16 ✭

  December 2023

  no - custom fields that have been setup against a ticket were showing, a recent update and now they’ve gone.

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  tanderson Member Posts: 306 ✭✭✭✭

  December 2023

  @rob.williams Everything looks the same on my end. @nina may be able to setup a ticket for you for support.

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  Sarah_from_Atera Member Posts: 93 ✭✭✭

  December 2023

  Hey @rob.williams , Sarah from Atera here.

  Just opened a ticket for you with our Support team. They will be able to help!

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