Best Of
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Re: Community survey: The search for a better search functionality! 🔎
Great stuff, would love to see more! This is a great opportunity to influence the product directly in the early design phase :)1 -
Re: Community survey: The search for a better search functionality! 🔎
I would like the ability to jump directly on a ticket when search is #123456 (i mean ticket number)1 -
Re: 👋 Chat feature depreciation
Hey, I am personally not using the chat-feature but fully support what @tanderson is saying. As an MSP you might not always be able to control which office solution is used by a customer. If Microsof…2 -
Re: 👋 Chat feature depreciation
I think the development team is missing the point here "But on a broader scale, we saw that there was very little use of the current chat feature, and expect that the new integration will lead t…1 -
Re: 👋 Chat feature depreciation
I like the idea of the teams integration. That's something I've asked about before. I do agree with all of you points and it makes me wonder, why not keep both functionalities? So the customer/client…1 -
Re: Anyone besides me absolutely hate the new interface?
I don't really care how it looks, but I do think they have been too focused on look over function for a long time now. Too much effort into the portal looking uniform, the website/ community build ou…2 -
Re: Anyone besides me absolutely hate the new interface?
I agree 100% with you. I've seen better layouts from 10 year old's.1 -
👋 Chat feature depreciation
You may have received an email already (worth marking the success@atera.com ‘not spam’), and I wanted to ensure you’re updated, here is the message sent: We’re writing to inform you that the Chat fea…0 -
Re: 👋 Chat feature depreciation
I have a couple of concerns about the upcoming Teams integration and the removal of the built-in chat feature. First off, will the Teams integration be rolled out before March 1st? It’s important to …1 -
Re: Community survey: The search for a better search functionality! 🔎
1. How do you currently use the search in Atera and what do you search for? I search almost exclusively for past tickets that may have relevance to a current ticket, with sometimes looking for a past…1
